Mark, a certified Practising Management Consultant (PMC) by Singapore Business Advisors and Consultants Council (SBACC), has over twenty-five years of work experience in various industries of which more than fifteen years are in the consulting and certification industry. His overseas experiences include Vietnam, Indonesia, Hong Kong and the United Kingdom.
Besides having an MBA, he is also an AIIM Business Process Management Master, certified ACTA Trainer, certified ISO 9001 Quality Management Systems Lead Assessor, certified Fire Safety Manager and trained Six Sigma Black Belt.
He has assisted public and private organizations of diverse industries to implement and maintain ISO 9001 Quality Management Systems, ISO 14001 Environmental Management Systems, OHSAS 18001 Occupational Health and Safety Management Systems, Strategy, Strategic Human Resource Management Systems, Business Process Management, and other process improvement projects.
Prior to joining ERC International, Mark was a Director of a consulting firm providing management systems consultancy to more than 1000 organizations in diverse industries across process, services, manufacturing, automotive, aerospace, engineering, food, retail, supply chain, construction, logistics, and Information Communication Technology.
Equipped with these experience and knowledge enable him to contribute significantly to organization-wide continual process improvement, thus enhancing organization capability to deliver products and provide services that satisfy its stakeholder’s expectations.